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Monday, September 26, 2022

Optus Hack - are you a Category 1 or a Category 2 victim?

There are two groups of people affected by the Optus security breach - which one are you? 

CATEGORY 1

If you got an email from Optus with the following 2nd paragraph, then you are one of the more affected customers from this recent hack - 

Importantly, no financial information or passwords have been accessed. The information which has been exposed is your name, date of birth, email, phone number, address associated with your account, and the numbers of the ID documents you provided such as drivers licence number or passport number. No copies of photo IDs have been affected.

If you had the above paragraph you should put a ban on credit checks and also apply for an extension of that ban with a second form. You may also want to join the class action updates from Slater & Gordon and if they do proceed with a lawsuit, you may be compensated if you register with them.


CATEGORY 2

Those that were not so affected are those that did not have their drivers licence number or passport number breached and the second paragraph from Optus will say this - 

No financial information or passwords have been accessed. The information which has been exposed is a combination of your name, date of birth, email, phone number and/or address associated with your account. No ID document numbers or details have been affected.

Optus is still working out how to respond to this hack and whether to compensate customers. 

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