As I mentioned in the earlier post, I got into private health insurance without fully understanding what I was entitled to and I had the feeling I was not the only person in this situation. Here's another lesson I learnt over the last few years being with Medibank.
If you go to a dentist for your free scale and clean, make sure you go to a Medibank provider dentist. A person I shall not name didn't know about this. When she got the bill and tried to claim against Medibank, she was told the dentist was not a Medibank provider and so she ended up paying $140 up front but only claimed back $58.40.
Cost of the lesson = $81.60
A list of providers is available after you log into Medibank.
Lessons learnt about Health Insurance - How to use your Flexi-Bonus and their Annual Limits
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