One of the most nerve-racking things is tracking parcels. DHL has recently implemented a system where they will send you an SMS or email or both at every stage of the delivery to you. That way you do not need to sit by your computer pressing refresh whilst you wait for a package to be unloaded from a plane and picked up by the delivery courier.
Cathay Pacific also provides free SMS updates where you can register for notifications one (or two or three) hours before the arrival/departure. RAC also provides an SMS update when the RAC vehicles is nearing your car and some taxi services do the same.What service industries do you find provide free updates via SMS of which you are most appreciative?
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