tag:blogger.com,1999:blog-4386548736581271042.post4243480814881714939..comments2023-09-29T20:03:40.697+08:00Comments on Perth Hacks - best tips, hints and bargains: What happens when Scoopon Zoupon Jumponit Spreets deals go wrong?Unknownnoreply@blogger.comBlogger42125tag:blogger.com,1999:blog-4386548736581271042.post-6486547963187545532012-09-11T17:54:29.687+08:002012-09-11T17:54:29.687+08:00i purchased a scoopon for a resume from rightfoot ...i purchased a scoopon for a resume from rightfoot resumes - the advertisement said that it would be done in 2 weeks. - 2 months later I still haven't got it - the company didn't try to contact me until after I contacted them to request a refund - POOR FORM!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-74048648353610740652012-05-22T14:26:49.216+08:002012-05-22T14:26:49.216+08:00I've had serial problems with Living Social an...I've had serial problems with Living Social and Scoopon deals, as well. Mainly this has to do with unfulfilled shipping; for some reason, even if you claim your coupon before the due date it will still expire if they have recurrent problems with supply. I successfully chased one down to get my money back, but it was enough hard work that I won't be pursuing these as deals again.Reality Checkhttps://www.blogger.com/profile/09494601207305854544noreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-82548286942389930462012-05-19T10:19:43.054+08:002012-05-19T10:19:43.054+08:00I bought 2 x $49 vouchers for "Rejuvenating S...I bought 2 x $49 vouchers for "Rejuvenating Scoopon! Indulge your senses at Looks Divine! 1 hour relaxation massage, luxurious personalized 1 hour facial, traditional mani & Pedi, includes polish! Plus $100 voucher towards your next pamper. For just $49! $410 VALUE!". Seems too good to be true? It was...<br /><br />I bought this voucher In February 2011. I called in March 2011 for an appointment. The next one available was in January 2012 (on a weekday of course), as they only had one girl doing scoopon vouchers, and I had to call back to book it. When I did (one week later), I was told that it was booked out - my voucher expired in February 2012, so I wasn't given a chance to use it. I asked to be put on a cancellation list with no luck. I have tried to get a refund from Scoopon - they refuse. I have tried taking it up with Looks Devine - they say to take it up with Scoopon.<br /><br />Like others have pointed out, it's a quick cash injection to both Scoopon and the provider. Scoopon retains 50% of the voucher price when sold. There were 3,000 sold - that $147,000, of which Scoopon receives $73,500, and Looks Devine receives $73,500. As 3,000 vouchers were sold, and each treatment is 1 hr, that's 3,000 hours of treatments. They're only open 5 days a week, and as they only have one girl on, that equates to 75 weeks of work - without holidays!! No wonder the scoopon voucher couldn't be used - they expired within one year and completely oversold, but they still get to keep their $73,500. <br /><br />This is fraud if you ask me. But no one seems to be accountable.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-6647859200660959272012-05-05T16:24:57.882+08:002012-05-05T16:24:57.882+08:00My husband just brought $89.00 compact and stylish...My husband just brought $89.00 compact and stylish ME-0214 E-BOOK READER usual price $289.00 from Team Spreets for my 1st anniversary present Now i am thinking will my husband get conned out of this when we receive the vouchers through the post.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-42691081339575231622012-04-20T15:57:53.760+08:002012-04-20T15:57:53.760+08:00We just had a meal at the Oriel, Subiaco through S...We just had a meal at the Oriel, Subiaco through Spreets. The voucher was for $49 worth of seafood platter for two with two drinks, meant to be worth over $100 of course. <br /><br />We waited over an hour for our meal (the restaurant had only a few other people in there, so wasn't busy), we even heard the waitress yell in the kitchen on why it was taking so long.<br /><br />Whilst we waited, we had to order drinks, these were not the ones included in the voucher. Then when the food came out, it was in no way the value of $49 let alone $100 stated. Mainly wedges, a very small salmon, a few prawns, calamari, 3 oysters, and a few prawns. Apart from the fresh oysters, the rest was so overcooked, we couldn't eat it.<br /><br />I complained, for them to take the platter away. We waited and no one came back. So when I went up to the till, they just asked us to pay for the drinks we ordered. I refused, and so they let us walk away.<br /><br />Unfortunately, we was left still hungry, that we had to go somewhere else to eat. That still cost us $49 down the drain - VERY DISAPPOINTING!!! I wont be using any of these vouchers again. Complete rip off - the seafood platter wasn't even on the menu, so you couldn't see how much it should have been.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-45916607868014451922011-12-06T16:09:43.701+08:002011-12-06T16:09:43.701+08:00I purchased 3 scoopons for Tailor-Shirts.com, grea...I purchased 3 scoopons for Tailor-Shirts.com, great website and a great product, unfortunately one of the orders seems to have been deleted. I contacted Scoopons and got no response, so I contacted the guys in Thailand (Tailor-Shirts.com) they said to just reenter the scoopon code. In the interim Scoopon contacted me and they managed to Delete my scoopon! Now I am being told by Scoopon that once a Scoopon is deleted it cannot be reactivated. <br /><br />Tailor-Shirts have a great product and a great website; the product is way too dear without the Scoopon, Marks and Spencer online have a similar product and that is better priced.<br /><br />The net result is Scoopon have given me a voucher that I cannot use to buy a shirt, but, I can buy something else.<br /><br />As a foot note to this the invoice that came with my shirts states that it is from the tailor-shit company. Scoopons are great so long as you do not need to rely on the customer service team!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-41686579108736270432011-11-18T06:07:15.226+08:002011-11-18T06:07:15.226+08:00I purchased 2 vouchers for house cleaning from Zou...I purchased 2 vouchers for house cleaning from Zoupons and have been unable to get the company to answer there phone so i have now sent zoupon 3 emails asking for a refund before the vouchers expire at the start of December and they refuse to contact me, so annoyed as its rude no to reply to me and also i want my money back but i cant find a phone number anywhere for zoupons!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-39318348974696049762011-11-15T14:17:03.260+08:002011-11-15T14:17:03.260+08:00I just tried to book into The Quarter with a scoop...I just tried to book into The Quarter with a scoopon voucher I recieved as a gift. I made the booking for 4 people on saturday night and was then asked if I had a voucher, when I told them it was a scoopon they told me there was no table available, I would have to come in during the week. I rang back a while later and tried again and there was no problem without the voucher. I am thinking of just going and presenting the voucher when our meal is over. What difference is it to the restaurant if it has already been paid for??? Think these deals are a bit of a scam.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-74804321640392209692011-10-25T15:37:08.101+08:002011-10-25T15:37:08.101+08:00I bought a voucher from spreets for 'Body Cons...I bought a voucher from spreets for 'Body Conscious' located on 112 Hellfire Drive Darch WA, cost $40 booked my appointment for 50min Body Wrap for today at 10am, rang the woman yesterday constantly and no one answered, started to feel a bit suss so went to the house at 9am to find no one home or answering, no one still answering their mobile or land line and went back at 10am appt time and no one still answering!! Cant get hold of anyone. I have her ABN so will be looking her up and also contacinting Spreets for my money back! if that doesnt work Im going to today tonight or a current affair. Who knows how many woman purchased this deal?!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-58314242329525800652011-09-28T06:01:12.951+08:002011-09-28T06:01:12.951+08:00I purchased this voucher from spreets, is for a Ca...I purchased this voucher from spreets, is for a Car service at Underwood Car Care Centrefor $99.00<br /> ( worth 1100 ) I contacted the Service centre only to be told to wait for the voucher in the mail (What!!!) cause the one I printed out wont accepted.So I email the spreets team and I keep getting this automated email straight away saying to check the spam folder for my voucher (What!!) Then I email them after two days for refund and guess what they haven`t reply to my email!!! This is interesting!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-37676318835957886842011-07-11T16:32:13.326+08:002011-07-11T16:32:13.326+08:00I have just called Hotlocks for the third time sin...I have just called Hotlocks for the third time since receiving the voucher in February. The first time they offered me a booking four months ahead - I had no idea what I would be doing at that time so I declined. I called back again a few months later and was told they couldn't fit me in. I called again today and was told they were not accepting Scoopon clients until JANUARY 2012 - the voucher EXPIRES in December 2011! Apparently they have extended their voucher until June 2012. There is no proof of this, just the word of the girl on the phone.<br /><br />I don't understand. I have purchased a voucher that was valid for ten months. I have tried multiple times to book in and each time I have achieved nothing. Now I'm being told that I have to wait until next year to even TRY to make a booking. So in reality my voucher is valid for six months. <br /><br />Not happy at all. I am tempted to call and make an appointment and not tell them I have a Scoopon, and then give it to them on the day. I am so tired of dodgy Scoopon businesses.<br /><br />I had a terrible experience at Element Aveda Concept Hair Salon in Subiaco. I bought a Scoopon which entitled me to a colour, cut, indian head and hand massage, a mini make over.. what I received was a hair cut that was the opposite of what I asked for, a hair colour which was the opposite of what I asked for, and a shampoo from a pair of bitchy men who were slagging off the other staff in the store.<br /><br />SO ANGRY.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-28720268967035770502011-05-31T21:14:53.980+08:002011-05-31T21:14:53.980+08:00I had difficulties redeeming a CanCan lingerie vou...I had difficulties redeeming a CanCan lingerie voucher (the website didn't accept the code) and Scoopon wouldn't reply to repeated emails. Luckily the vendor did after a while so it ended well.<br /><br />My wife & I had a great dinner at the Silver Spoon (midweek) and we haven't stopped raving about it to friends. For what they missed out on profit they've made up on good old word of mouth advertising. <br /><br />We have tried to book into the Quarter for dinner on a weekend but it looks like we will need to settle on lunch. They sold 4000 vouchers so as a poster said previously we will need to take a seat when it suits them and I think that's fair. Even though Perth is over priced for restaurant food the vouchers do give a pretty good deal. The risk is that if a joint goes bust or won't accept you from what I've seen you can forget about Scoopon stepping in to help. It would be interesting to know their cut of the deal.Bobnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-49766878167568198902011-05-25T20:22:47.581+08:002011-05-25T20:22:47.581+08:00Have just tried to make an appointment for Global ...Have just tried to make an appointment for Global Keratin Hair Straightening purchased on a Our Deal voucher only to find out they no longer use this product, the alternative now offered by the salon is Brasil Cacau Hair Straightening but they can not guarantee what colour my hair will end up if they use this product. I was told and have since found some info on line that dark hair can go up to 3 shades lighter and Blonde shades can turn yellow. I think I have a valid case for a refund!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-28345024066197131472011-05-10T23:08:30.022+08:002011-05-10T23:08:30.022+08:00MMMmmmm I am now learning the scoopon lesson ; th...MMMmmmm I am now learning the scoopon lesson ; the car wash who has a full telephone mail box and does not return emails. ditto for hair and beauty treatments;<br /><br />I have realised the best way to get an appointment to redeemed a voucher is to actually front up in person and do booking over the counter - this has been best result - nuiance but better than wasting several scoop offers....<br /><br />its a con as too many sold and the businesses are really over it all; <br /><br />and will I ever get get the car wash & detailing.........10 May 2011Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-11568493683633737782011-05-09T20:24:13.126+08:002011-05-09T20:24:13.126+08:00I bought a coupon from Spreets for Hairy Canary in...I bought a coupon from Spreets for Hairy Canary in East Fremantle for IPL and I've never had such terrible service in all my life. I will not use the rest of my voucher. Their IPL machine is rubbish, the absolute cheapest on the market and the staff are rude and abrasive.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-33110926719470203622011-05-03T11:44:25.458+08:002011-05-03T11:44:25.458+08:00People need to understand that they are getting a ...People need to understand that they are getting a fabulous deal, generally around 70% off, but so are around 499 - 2999 other people! Businesses couldnt possible cater solely to the coupon holders all day every day, as they need to take care of their regular clients and non-coupon clients as well. Therefore, they must stagger their coupon clients. I think most businesses do their best to cater for the coupons sold, and I think most coupon holders understand that for the fantastic price you are paying, it isnt so bad to wait your turn for what you get. I think these deal sites are so new that perhaps they havent got the balance quite right on the limits, but at the end of the day the deal sites AND the businesses are all doing their best to offer you great services at a really great discount - I mean, really... its in their best interest to serve you well! I just think its sad that so many people find so much to whinge about.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-36134586193077791252011-04-22T08:20:05.506+08:002011-04-22T08:20:05.506+08:00I too have had mixed results. One beauty company w...I too have had mixed results. One beauty company went out of their way and fabulous service from the City Beach Centre. The other two so far have not been as good. One Beauty place in Bullcreek would not answer and despite leaving my number when they returned my call they hung up on the answering machine. Then when I finally got through the girl was rude on the phone and said that they did not have their new diary so ring back after 11th April. What diary runs out the first week of April?<br />Another beauty voucher just redeemed in Fremantle was terrible. An hours massage, mini manicure and pedicure. Total time was less than 1 hour. The facial was rough as with the wost nail polish application ever. Two visits on this voucher but will not go back. I agree be aware of how many bought as the treatment varies!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-83885085533257238052011-04-13T12:22:14.088+08:002011-04-13T12:22:14.088+08:00If a company doesnt supply the service that you ha...If a company doesnt supply the service that you have paid for by credit card you could try and claim it back from your bank with a disputed transaction form. Not sure if the bank then retreives the money from the company. I know some people who are having trouble booking the car detailing offer in Perth.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-38618844590672389552011-04-08T11:36:34.386+08:002011-04-08T11:36:34.386+08:00Anonymous ^
It's disappointing to hear when a ...Anonymous ^<br />It's disappointing to hear when a business fails to honour them at all, but legally there's no "agreeable" timeframe for this situation - as long as they allow you to make an appointment within the voucher expiry date they're honouring their side of the contract, even if it means you have to wait til the last month.<br />Good point in your last paragraph.mikenoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-17750324540356601922011-04-07T17:04:53.476+08:002011-04-07T17:04:53.476+08:00I'm currently in the process of dealing with S...I'm currently in the process of dealing with Scoopon about two issues with vouchers I've bought. <br /><br />One is for a Hotlocks hair salon, who can't seem to fit me in for nearly six months with my scoopon, but if I was to ring and book the same 'package' I'd get in in under a month. As I can't plan for a hair cut six months in advance, and if I cancel I forfiet my voucher (therefore losing my money)I don't see why I should be penalised. The service provider cannot/will not provide the service in an agreeable timeframe, therefore I should get a refund. <br /><br />As for the second voucher - Beauty Salon, I have 2 vouchers, one for me and one for a friend, only to be told that 'due to staffing issues' they're no longer accepting voucher clients. Still haven't heard from Scoopon about that on either.<br /><br />My advice now is to look at the deal, see when its going to expire (how many hours away) and only commit to it if there's a relatively low number. It seems that they're over-committing and not being able to fulfil promised service.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-44048700212413212222011-04-07T12:27:51.105+08:002011-04-07T12:27:51.105+08:00I got a great deal with botox through Jump On It. ...I got a great deal with botox through Jump On It. The service I received by Keris Gordon was outstanding and I was totally happy. I phoned up straight away and got a booking and couldn't be happier. <br /><br />I have to wait 3 weeks for a weekend booking at Zeno's in Hillarys but hopefully the night will be a success too! <br /><br />I love the deals and haven't come across a bad one yet!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-31483735976821197962011-04-06T10:23:30.101+08:002011-04-06T10:23:30.101+08:00I purchased a coupon for a hair salon in Perth for...I purchased a coupon for a hair salon in Perth for two visits with various treatments. When I phoned them it went through to message bank and they advised if you were a scoopon client you could not leave a message but had to keep calling back until someone answered, only regular clients could leave a message. When I eventually got through (3 days later) it was 3 months before I could get an appointment.<br /><br />Very disappointing and lesson learnt, if you go for the cheap deals make sure you ring and book them straight away!<br /><br />I've used a few other Scoopon deals and have had no problems, only great service so I still think they are a great option for people trying to save a bit of money but still want to get out.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-27968277699004587692011-04-03T20:49:32.201+08:002011-04-03T20:49:32.201+08:00I bought a spreets voucher for 24 cupcakes from th...I bought a spreets voucher for 24 cupcakes from the cupcake box and tried ringing the company to order them, no one answers the phone but tells you to leave a msg and they will get back to you......what a joke!!<br />When I emailed them to try and order they said they had rang me and I didnt answer....do they not realise mobile phones show missed calls??? I had no missed call from them! Im am now trying to get a refund from them or spreets but as usual no one seems to get back to me on that either......Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-28250237225271289292011-04-03T16:22:10.840+08:002011-04-03T16:22:10.840+08:00I have purchased a couple of scoopons and haven...I have purchased a couple of scoopons and haven't had any trouble redeeming them. One was for a beauty treatment in Perth city and I see people on here complaining that they have to wait months for an appointment. I bought this voucher in Feb and wasn't able to make an appointment until November, however given the great deal I got, I don't me. People have to understand and expect that given the high volume of vouchers sold, of course you aren't going to get an appointment straight away!! If you need an urgent appointment, then pay full price, but otherwise just deal with it!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-4386548736581271042.post-58991650706021929002011-03-08T23:45:41.349+08:002011-03-08T23:45:41.349+08:00Thanks MRainey!! I got a Clancy's voucher whic...Thanks MRainey!! I got a Clancy's voucher which I am now bolder in my resolve to redeem! Let all your friends know about your comments here and hopefully we can get more reactions from various people about which retailers are playing ball and which retailers are practically going under thanks to the group buy experience. <br /><br />Please remember that some retailers simply CANNOT cope with the demand and its not always their fault HOWEVER, they do have a legal obligation to honour the voucher.PerthHackshttp://www.perthhacks.blogspot.comnoreply@blogger.com